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Here If You Don't Want Us To Not Send You Nothing - The Financial
Modernization Act
6/22/01
- The masterminds of email marketing found some pretty good ways
to get you to opt-in to what they call "third party offers".
One brainstorm was so effective that the old school financial companies
jumped for joy when they learned of it - or so you would think.
Some call it the "prechecked opt-in" technique of subscribing
or joining a list. We know it as the "click-here-so-we-don't-do-something"
method of sharing the info they gather about you and your personal
information. You must check a box to have things not happen - the
written equivalent of the spoken, "Yes, don't do that",
much like:
Q: There are
no bananas?
A: Yes.
Q: Yes, which, you have bananas?
A: Yes, we have no bananas.
Q: Well, when will you not have no bananas, you bastid?
So basically,
when you fill out a form or receive an email the "check here
to receive great offers from our partners" is already checked
for you! How convenient! Your financial status for sale to the
highest bidder! Just like the web! The aptly named Financial Services
Modernization Act was passed!
This
allowed your financial services company to ask whether you would
like to NOT have your name, credit history, and bank account balance
up for sale. With magnificent cunning, such an offer was placed
in a mailing that looked EXACTLY like the type of junk you don't
want and throw out without opening. Oops! There was actually very
fine print there that was your only way out. Too late! Your bank
has the right to distribute what essentially is your entire financial
history, guaranteed more complete than any lame attempt you've
made at maintaining a Quicken file.
The ironic
twist on this scenario is the fact that financial institutions
were already selling your data to marketers. So, in reality, the
Direct Marketers Association and other marketers who had been
covertly selling your name for 40 years were actually likely AGAINST
this type of legislation. Where before they didn't have to say
anything at all about what they did with your data, they now found
themselves under increasing scrutiny - all thanks to online marketing.
Could our fine New Economy spammers and online marketers actually
be screwing their own industry?
It was starting
to look that way. Because new technology brings a certain
element of fear when it comes to our privacy, the press put the
magnifying glass on direct marketing behavior. Turns out that
these online marketers were technically being held to a higher
standard than the traditional guys. The huge factor at play here
was the cost of entry to the market. J. Crew and Victoria's Secret
had 2 things going for them:
1. A name brand that people trusted, and
2. Time to amass a list of names who really did want to receive
catalogs (well - for the most part).
Joe Blow's
Cheap Viagra dot com, on the other hand, can get a hold of an
email database and spam the hell out of it in a couple of weeks.
He's got no credibility, and his cost of entry to the direct mailing
market is minimal. This opened people's eyes.
The Direct
Marketing Association is in a tough bind now. On the one hand,
they want laws that restrict spamming activities. On the other
hand, they don't want these laws to apply to them. Unfortunately,
their best plan of attack is to stay the hell out of it and hope
that they don't have to send any more "Do not check here"
mailings.